FAQ
Is sediment normal?
Yes. 222 is formulated with organic botanical ingredients in their pure form. Slight sediment is a natural feature of authentic plant-based formulations that does not affect performance.
Why a Solid Serum?
Serums can be highly effective, but their thin consistency often causes
them to migrate on the skin, reducing targeted performance and often
irritating the eyes. We formulated 222 to deliver effectiveness exactly
where it matters most: providing deep hydration while visibly improving
dark circles and fine lines. Its non-migrating formula stays precisely
in place, ensuring consistent, focused results with every application —
without eye irritation.
How do I use the Solid Serum?
Apply a grain-sized amount to the under-eye area, gently sweeping from the inner corner outward. Use morning and night for best results. It can also be gently patted over makeup throughout the day for an instant
refresh.
Is the Solid Serum safe for sensitive skin?
Our formula contains only USDA organic, cold-pressed botanical ingredients with no synthetic additives. While it is formulated with sensitive skin in mind, we always recommend performing a patch test
before first use.
How should I store the Solid Serum?
Store in a cool, dry place away from direct sunlight to maintain freshness and potency.
Is the Solid Serum vegan and cruelty-free?
Yes. At 222, we are committed to ensuring our products are designed and developed in accordance with cruelty-free practices. This product is entirely vegan and never tested on animals at any stage.
Is 222's packaging sustainable and compostable?
Yes. Sustainability is a core pillar of our philosophy at 222 Undereye Organics: we believe skincare should nourish your skin without harming the planet. Our jar is 100% compostable, and our shipping box, intentionally designed without any excess outer packaging, is made from sustainably forested material.
How do I compost the Solid Serum jar?
Our jar is certified home compostable. Once finished, simply place it in your home compost to return it to the earth. Use it, love it, plant it in your garden.
What is 222's return policy?
Try 222 Undereye Organics for 30 days. If you don't love it — we'll refund you.
If your product arrives damaged in transit, please email info@222undereyeorganics.com within 10 days of delivery with order number and photograph of issue.
Questions? info@222undereyeorganics.com
How can I contact 222?
We’d love to hear from you. Please reach out anytime to info@222undereyeorganics.com.